After a short but successful summer season last year we are back for 2021 !

Clean-Safe-Confident

Our family business has over 70 years experience of letting holiday accommodation in Mundesley, but 2020 and the pandemic brought brand new challenges to us, last year we made several significant changes so we can be confident our accommodation is clean and safe for our guests and staff.

clean

All our chalets are thoroughly cleaned by our team of housekeepers between each stay. All surfaces are cleaned and disinfected, upholstery and fabric is misted with antiviral disinfectant and we have installed dishwashers in all chalets so crockery and cutlery is washed at 60 degrees (or equivalent program).

safe

We think the safety of our guests and our staff is important, to help achieve this we leave nearly 24hrs between guests departing and the next arrival to allow a buffer zone between departure and cleaning, then cleaning and arrivals. This coupled with different arrival days for The Royal and the Dell, reduces the risks and ensures the cleaning team have plenty of time to clean and give the chalets all the extra attention they need and also allows for airing between guests and cleaners to keep everybody as safe as is reasonably possible.

confident

We are confident that the new procedures and protocols we have in place will help us to provide some of the cleanest safest holidays around.

Some of the measures we have put in place to help achieve this are:

  • 6 night stays – Our standard prices are for a 6 night stay, a 2 week stay will be 13 nights. If the situation changes between booking the start of your holiday and we are able to offer an extra night, we will contact you before your holiday.
  • Different arrival days – the Royal chalets arrive on a Friday, The Dell chalets on a Saturday.
  • We ask you bring your own bedding and towels, this means there is zero risk of virus transmission to you or our staff from the bed linen.
  • Covid-19 cancellation cover – if you are not allowed to take your holiday we will refund your holiday in full.
  • Book with confidence – our £10 cancellation insurance will cover most other accidents, illness or unemployment.
  • We have reviewed our prices for 2021 to cover our increased costs, so we can continue to offer accommodation to the same high standards, we are confident that we are still competitive with other local accommodation.